This page contains important and useful documents and resources for you as a volunteer in Denmark.

Corona Virus/COVID-19 statement

We ask the volunteers/participants to make sure they follow the most recent recommendations of health authorities with regards to the spread of the Corona virus COVID-19.

Travel tips and refunds


It will not come as a surprise to you that many Danes like to use their bike. Not only it is healthy, but it is also cheap! Biking and walking are the two cheapest means of transportation in Denmark.

Do you want to bike? If your host family or project has not already helped you get a bike, please ask them if it is possible for you to loan a bike or if they will help you buy a used bike.

Dansk ICYE will help pay for a bike, bike helmet, and the bike lights (required by law) – but please contact us before you buy it! We will have to approve the budget first.

Please also note, that your bike should have a lock.

Public transportation

We understand that transportation in Denmark can be expensive. Therefore we have made a guide about transportation in Denmark that includes the various transportation options available and what discounts you can get.
It is a long guide, but it may explain some options for you, which you did not know about before.

If you need to use public transportation for your daily transport to your project, we recommend “Rejsekort with a season pass product” or a bus pass (“Pendlerkort”/”Periodekort”) from your local bus company’s smartphone app.

For going to the Dansk ICYE camps or local activities we recommend looking into DSB Orange tickets or regional bus companies such as Flixbus or Pendulfart – these tickets must be bought in advance.


  • Using a personal Rejsekort is always cheaper than a standard single ticket, but Orange tickets (for trains) may be even cheaper.
  • Dansk ICYE will only reimburse seat reservations if you have been in the same train for more than two hours.
  • Remember to save your tickets (or take screenshots), so you can get your money refunded.
  • Do NOT buy a Rejsekort Anonymt, as you will not be able to document your expenses.

Read more in the transport guide

Going by car

If you have a car/have borrowed a car you can get refunds for the kilometers. You get 1,50 kr. per kilometer. For going to the Dansk ICYE camp in car, you get 1,50 kr per kilometer and 50 kr per passenger – each way. This is, however, only applicable to you and the passengers if you live more than 70 km from the destination AND the passengers are picked up more than 70 km from the destination. For the four annual Dansk ICYE camps the destination for the 70-km-rule is calculated as Fredericia or Odense, as the busses to the camp depart from these cities.

On the reimbursement form you need to write who got a ride from you and where you picked them up.
You will also have to show your route on Krak or Google Maps to document route and kilometers.
You will not be reimbursed more than the price of standard public transportation.



For getting refunds for things like transportation to your project, camps, or activities in Dansk ICYE, fill in the following form and insert receipts or screenshots in the same document below the reimbursement page.

Save the file as a PDF and e-mail the form to the office.

Only send the reimbursement email to ONE person at the office. It will be processed as quickly as possible.

Usually, the transfer will be processed on Thursdays. This means the form and all the necessary documents should be sent to the Dansk ICYE office before Thursday morning. The money will be available on your account the same Thursday or the day after.

Download the form as Google Docs or Word

If you are directed to a “view only” version of the Google Docs reimbursement form, you will have to make a copy of the file. You do this by clicking on the three dots menu point ⋮ , then choose “Share and export”, and then “Make a copy”. The file will then be available to you in your own Google Drive.

NemID and e-Boks

When you live in Denmark you will have to get a NemID and activate your e-Boks.

You use the NemID for internet banking and to validate your identity online.

The e-Boks is a secure online mailbox, where you will get official notices from the government and various government bodies.

Danish bank account

You are free to choose whichever bank you would like.

It can be an advantage for your host family to help you sign up at their bank, as the bank may trust you as a customer if the host family vouches for you. If their bank has a big signup fee or big fees throughout the year, you may want to choose another bank. The fees are your own expense.

Some banks have special bank accounts for people under the age of 28 or 30 where the fees are lower than for older costumers. It can be a good idea to look for these youth accounts, as they usually do not have yearly or monthly fees for having the bank account and/or for having a credit card/”Dankort”.

Banks are independent businesses and it is their own choice who they would like as a costumer. Volunteers, who only get pocket money and will not take a loan at the bank, are objectively not very good costumers for the bank.

If you are having trouble finding a bank that will accept a volunteer as their costumer, reach out to your contact at the ICYE Denmark office and we may be able to point you towards a bank which could accept you with them.


  • Check for sign-up fees for your chosen bank
  • Check for yearly or monthly fees (fees for having the account or having a “Dankort”/credit card) for your chosen bank
  • Dansk ICYE does not cover your banking fees
  • You need a CPR-number before contacting a bank
  • You should have registered for e-Boks before contacting a bank

At most banks, it is possible to create an account through their website where you need to upload some documents. Their processing time is about 14 days, given that all documents are approved.

Please keep an eye on your e-Boks during this process, as they will contact you through this channel. We recommend you set up email or SMS notification for you e-Boks, so you receive a message when a new document is available for you in the e-Boks.

Language school

ESC-volunteer: You will get an online course from the EU. You also have the option of supplementing this with a long range of free groups and apps. Read more in the document on Learning Danish.

ICYE-volunteer: You will get a total of 30 hours of language classes. This course is a part of your programme. You will get more information about this after you arrive in Denmark. We recommend you seek out supplementing Danish lessons after this to keep learning. See the document on practising Danish.

For supplementing Danish lessons and the continued practice, both ICYE volunteers and ESC volunteers are encouraged to read the document you find on the button below and join the Facebook Group “Dansk ICYE Language Exchange”. Read more about the group below.



Dansk ICYE Activity Exchange is a Facebook group made to help you find interesting activities to participate in all over Denmark.

Active Danish members of Dansk ICYE will add events to the group and you should feel free to share events too! This can be events in the local branches of Dansk ICYE or simply fun events happening around the country, that would be of interest to volunteers and active members of Dansk ICYE.

You can also use the group to get in contact with other volunteers if you want to meet up, need a sofa to sleep on in another city, or need recommendations of what to do in other cities.


Want to practice Danish with native Danes and perhaps teach them some of your languages? Join Dansk ICYE Language Exchange for this. Many Danes about to go abroad to volunteer would like to learn the basics before they leave. Maybe they are going to your country! In that case, practising with you will be a great help for them.
Some previous, Danish volunteers may want to keep practising the language of their volunteer-country once they return. You can help keeping their language skills sharp!


Dansk ICYE and all of the local braches of Dansk ICYE also have their own Facebook pages. It can be a good idea to follow the main Dansk ICYE page and also the page of your local branch, so you are aware of events coming up.

You can find them here:


As a volunteer, it is a good idea for you to sign up for our weekly newsletter, INTERNUS.

Here you can get a quick overview of the upcoming events in Dansk ICYE as well as reminders for signing up for the events and camps. Some news is in Danish, which will give you a chance to practice your Danish skills a bit – but all information, which is important for you as a volunteer, will be in English.


Remember to check your emails regularly for messages from the Dansk ICYE office or your local branch.

Add us to your contact list, if you notice we end up in your spam folder.

Google Maps

Dansk ICYE has a map of where all current volunteers of Dansk ICYE are in Denmark as well as the division of the local branches. This map is designed for you to easily find other volunteers in your area and to help you get in contact with volunteers in cities you may want to visit.

The pins are placed at your project and not your accommodation. Contact information is only added if the volunteer has agreed to add them to the map.

You can contact [email protected] at any time if you wish to update your photo and information. Your contact information is only added with your consent.

We encourage you to get your email, WhatsApp, or Facebook added to your pin, so other volunteers can easily contact you. The map is not searchable in Google, but can be accessed by anyone with the link including through this toolbox. We ask you to only share the link with other volunteers, the host families, and active members of Dansk ICYE.

Volunteers who does not approve the request to this map will not be added. This means, that other volunteers and contact persons have a harder time finding you.

Volunteers – ICYE programme

This information is mainly for the volunteers through the ICYE programme.

Your first days in Denmark

Here you will find the guide presented to you at the on-arrival camp, which walks you through the things you need to do once you have arrived in Denmark.

Volunteers – ESC programme

This information is only for the volunteers through the ESC programme.


ESC-volunteers need to make a dissemination project to spread the message of the Erasmus+ programme they are a part of. On the following website can find previous volunteers’ dissemination projects and a guide to creating a dissemination project.

Holiday money

To get the holiday money you have saved up as an ESC volunteer, fill in this form and send it to Lisbet at [email protected]